very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | overjoyed ... Today I received my first canvas print in the mail and am overjoyed with how it turned out. The service and support from beginning to end was professional, efficient and timely resulting in a beautifully colored piece of art ready to hang on my wall.
Sam, Vancouver | I just want to say, THANK YOU! I had to show our entire office and they were very impressed. Thank again for getting me the canvas so quickly. It is AWESOME! I know that my wife will LOVE it.
Jack, | Not Happy... The instructions and feedback messages would have to be a bit more friendly. There was no way of knowing if the order had been sent or received by you. Because of that I re-ordered and should not have. The picture arrived with the mounting hook on the wrong end. If I use the mounting hook then the picture is upside down.
Other than that the framing and photo is very good.
Rene Mathieu, Edmonton |